AI agents for customer support

It's 11:47 PM.
Your support team still answers.

Deep Agent Studio builds AI agents that understand your customers on WhatsApp, SMS and the web. They verify identity, check your systems and fix the issue. Your advisors step in when needed.

Create my workspace See how it works
  • WhatsApp Business
  • SMS verification
  • Handoff to an advisor
Customer support advisor at work, wearing a headset
WhatsApp · Awa K.
Hi, I was charged twice this month11:47 PM
Deep Agent Studio
Double charge confirmed. The 5,000 FCFA refund is on its way.✓✓
Ticket RC-2048 resolved38 s
« I was charged twice this month »Billing« Where is my order? »Delivery« I can't log in anymore »Account access« I want to switch plans »Subscription« My parcel arrived damaged »Claim« How do I top up my account? »Information« My invoice is wrong »Billing« I want to talk to someone »Advisor

How it works

One request, four steps, a customer who leaves with an answer.

Person chatting with a conversational assistant on a laptop
Identity verificationOTP · SMS
4821
  1. 01

    Understand the request

    The agent detects the intent, even when the message is short, misspelled or mixes several topics.

  2. 02

    Verify identity

    Before any sensitive action, it sends a one-time code by SMS and checks it inside the conversation.

  3. 03

    Act in your systems

    It queries your APIs: invoice, order, subscription, CRM. It reads, compares and triggers the planned operation.

  4. 04

    Resolve or hand off

    The customer leaves with an answer and a ticket number. If the case is out of scope, an advisor takes over with full history.

Flow builder

Describe your procedure. AI builds the flow.

Write it the way you'd explain it to a new advisor. Deep Agent Studio turns it into a visual flow: steps, conditions, API calls, human handoff. You tweak each block, test in the simulator, then publish.

Your instruction
If a customer reports a double charge, verify their identity by SMS, check their invoice, then refund or hand off to an advisor.
TriggerIncoming message
AIDetect intent
SecuritySMS code
APIInvoice check
ActionRefund
HumanAdvisor

Channels & integrations

One agent. Every conversation thread.

The same agent answers on every channel, with the same rules and the same customer memory.

WhatsApp Business
Where your customers already write.
SMS
Verification codes and notifications.
Web widget
A chat bubble on your website.
Mobile app
Integration via webview or SDK.
Your APIs
Billing, orders, CRM, inventory.
MCP tools
Plug in new tools with no code.

Integrations

Does your agent connect to  ?

100 ready-made connectors via the MCP catalog, your business APIs via the enterprise gateway, and AI-generated connectors. Search for a tool below.

API HTTP / RESTGraphQLSQLSFTP · FTP · SMBWebhooks
GitHub
GitLab
Bitbucket
Sentry
Linear
Atlassian Jira
Context7
Playwright
Chrome DevTools
JetBrains
Trello
Asana
Monday.com
ClickUp
Notion
Confluence
Miro
Slack
Microsoft Teams
Discord
Google Drive
Gmail
Google Calendar
Google Sheets
Google Docs
Google Maps
Google Cloud
Google BigQuery
Microsoft 365
Microsoft SharePoint
PostgreSQL
MySQL
SQLite
MongoDB
Redis
Supabase
Neon
Snowflake
ClickHouse
Elasticsearch
AWS
Microsoft Azure
Cloudflare
Vercel
Docker
Kubernetes
Terraform
Pulumi
Railway
Render
Brave Search
Tavily
Exa
Perplexity
Firecrawl
Fetch
Puppeteer
Apify
Wikipedia
YouTube
HubSpot
Salesforce
Intercom
Zendesk
Freshdesk
Pipedrive
Klaviyo
Mailchimp
Brevo
Google Analytics
Stripe
PayPal
Square
Shopify
WooCommerce
QuickBooks
Xero
Plaid
Coinbase
Ramp
Figma
Canva
Framer
Webflow
Adobe
Blender
Excalidraw
tldraw
Gamma
ElevenLabs
Hugging Face
Replicate
E2B
Ollama
Chroma
Milvus
Qdrant
Pinecone
Airtable
Filesystem
and many more…

Your business API

Billing, CRM, inventory: declare your endpoints once in the enterprise gateway, every agent uses them.

AI-generated connectors

Superglue builds tools for your SaaS products and exposes them to your agents via MCP, with no code.

Humans stay in control

Your advisors stay in charge.

The agent handles repetitive requests. Tricky cases reach your teams with intent, verified identity and full history. Nobody has to ask again.

  • Handoff to an advisor, at the right time
  • Sensitive actions protected by SMS code
  • Every exchange reviewable, conversation by conversation
Smiling advisor helping a customer in store

Insights

Every conversation becomes useful insight.

Contact intents, resolution rate, handoffs, AI usage per company: you know what your customers ask and where to act.

This weekSample
3,214
conversations
78%
resolved with no handoff
4s
first reply
Billing42 %
Delivery27 %
Account access18 %
Subscription13 %

Platform

Your service. Your rules. Your brand.

In your colors

Assistant name, avatar, brand color: your customers talk to your service, not a tool.

The AI model of your choice

Switch provider or model to match your cost, quality and hosting needs.

Many companies, one tool

Separate workspaces, teams, quotas and subscriptions per company. Built for groups and integrators.

Deep Agent Studio, the platform for deep agents in customer support

An AI agent does more than reply: it understands the request, verifies identity and acts. A deep agent goes further by chaining several reasoning steps and tool calls before it resolves the issue.

Deep Agent Studio brings everything you need to build these agents into one tool: a plain-language flow builder, WhatsApp, SMS and web channels, connection to your business APIs, and handoff to an advisor.

AI agent: understand before replying

An AI agent detects the intent of a message even when it is short or misspelled, then picks the right action. It does not recite an FAQ: it reads, compares and decides using your rules.

Deep agent: reason, call tools, act

A deep agent breaks the request into several steps, queries your systems (invoice, order, CRM), secures sensitive actions and only stops once the customer is helped — or handed off with the right context.

Deep Agent Studio: the workshop for your agents

Describe your procedure in one sentence, the AI generates the visual flow, you test it in the simulator and publish to WhatsApp, SMS and the web. Your advisors take over when needed.

Frequently asked questions about AI agents and Deep Agent Studio

What is a deep agent?
A deep agent is an AI agent able to reason over several steps, call tools and APIs, verify identity and act in your systems to resolve a request — instead of merely replying.
What is Deep Agent Studio?
Deep Agent Studio is the platform that lets you build deep agents for customer support: flows described in plain language, WhatsApp, SMS and web channels, connection to business APIs and handoff to an advisor.
Is Deep Agent Studio a chatbot or an agent?
It is an agent, not an FAQ chatbot. It understands a poorly worded request, verifies identity with an SMS code, checks your systems and triggers the planned action, or hands off to an advisor with full history.
Do I need to code to build an AI agent?
No. The procedure is written in plain language, blocks are adjusted visually and tools are connected through MCP. Code is only needed for your business APIs if they do not exist yet.
Which channels does the AI agent answer on?
WhatsApp Business, SMS, web widget and mobile app: the same agent, the same rules and the same customer memory on every channel.
How much does Deep Agent Studio cost?
Creating a workspace is free and needs no credit card. You then pay based on usage (conversations, AI) and per-company options.

Ready when your customers are

Your next customer writes in a few minutes.

Create your workspace, connect WhatsApp and publish your first agent.

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